Privacy Policy

1. Introduction

Centropa Logistics BV. ("we," "our," or "us") operates the website centropalogistics.com and provides maritime logistics services for the oil and gas industry. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. This policy applies to all personal data collected through our website, email communications, service engagements, and other interactions with our company.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our services to you:

2.1 Personal Information

• Contact Information: Name, email address, phone number, company name, job title
• Business Information: Company details, shipping requirements, vessel specifications
• Communication Data: Correspondence with our team, service inquiries, feedback
• Technical Data: IP address, browser type, operating system, device information

2.2 Business Information

For service delivery, we may collect business-specific information including:

• Shipping schedules and requirements
• Vessel specifications and operational data
• Cargo details and logistics requirements
• Contractual and commercial information

2.3 Automated Collection

When you visit our website, we automatically collect certain information about your device and browsing behavior using cookies and similar technologies. See our Cookies Policy for more information.

3. How We Use Your Information

We use the collected information for the following purposes:

4. Data Sharing and Disclosure

We may share your information in the following situations:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

• IT service providers and hosting companies
• Professional advisors (legal, accounting)
• Shipping agents and port authorities (as required for operations)
• Payment processors (for invoicing purposes)

4.2 Legal Requirements

We may disclose your information where required by law or in response to valid requests by public authorities, including:

• Singapore Maritime and Port Authority (MPA) requirements
• Customs and immigration authorities
• Legal proceedings or court orders
• International shipping regulations compliance

4.3 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as part of the transaction.

5. International Data Transfers

As a global maritime logistics company, we may transfer your personal data to countries outside Singapore, including but not limited to:

• Netherlands (Rotterdam operations)
• United States (Houston operations)
• United Arab Emirates (Fujairah operations)
• Other countries where we provide services

We ensure that appropriate safeguards are in place for such transfers in accordance with the PDPA and other applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of sensitive data
• Secure access controls and authentication
• Regular security assessments and updates
• Employee training on data protection
• Secure data storage and backup procedures

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our retention periods are:

8. Your Data Protection Rights

Under the Singapore PDPA, you have certain rights regarding your personal data:

To exercise any of these rights, please contact our Data Protection Officer at [email protected].

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites, including port authorities, regulatory bodies, and industry partners. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.